Fix broken Adobe Acrobat DC PDF Preview Handler in Outlook

Fix broken Adobe Acrobat DC PDF Preview Handler in Outlook

If you are getting ‘This file cannot be previewed because of an error with the following previewer: PDF Preview Handler’ when selecting a PDF in Outlook, and you have Acrobat DC installed…

…then one potential fix is as follows:

  1. Open ‘Adobe Acrobat Reader DC
  2. Navigate to ‘Edit’ > ‘Preferences’
  3. Scroll down to ‘Security (Enhanced)’
  4. Un-check the ‘Enable Enhanced Security’
  5. Click OK
  6. Just to ensure everything is covered and if you have installed the Pro version, perform the same steps for ‘Adobe Acrobat DC’ too.
  7. Things should work straight away. If not, then try restarting Outlook.
  8. If you still no luck, then try a full restart or it could possibly be a 32/64-bit issue and you may want to try this fix https://www.howtogeek.com/howto/7682/how-to-fix-pdf-previews-in-outlook-or-explorer-on-64-bit-windows/

 

Leave a Reply